Privacy Policy
What Information Do We Collect?
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Definition of Personal Information
Personal information refers to data that can directly or indirectly identify you, including anonymous information linked to identifiable data. It excludes irreversibly anonymized or aggregated information. -
Collection Basis
We only collect personal information necessary to:
- Fulfill legal obligations
- Operate our business
- Provide requested services
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Collection Methods
We collect information when you:
- Register on our site
- Place orders
- Subscribe to newsletters
- Participate in surveys
Typical collected data includes: name, email address, mailing address, and phone number. Anonymous browsing is also permitted.
How Do We Use Your Information?
- Purposes
- Personalize your experience
- Improve our website and tools
- Enhance customer service
- Process transactions and deliveries
- Conduct promotions/surveys
- Send periodic emails (order updates & company news)
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Legal Basis (EEA Compliance)
Processing is based on GDPR Article 6:
(a) With your consent
(b) For contract fulfillment
(c) Legal compliance
(f) Legitimate business interests -
Consent Withdrawal
Email NickDiamondtools@gmail.com to withdraw consent, without affecting prior lawful processing.
Your Rights
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Access & Management
You may:
- Access/correct/delete your data
- Restrict/object to processing
- Request data portability
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Complaints
You may lodge complaints with relevant data protection authorities. -
Identity Verification
We may request ID confirmation to process rights requests, subject to legal exceptions. -
Contact for Rights Requests
EmailNickDiamondtools@gmail.com. We respond within reasonable timeframes.
Data Protection Measures
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User Responsibility
Maintain strong, unique passwords and update them regularly. -
Our Security Protocols
- SSL encryption for sensitive data
- Payment data not stored on our servers
- Regular McAfee Secure security scans
Cookies Policy
- Purpose
- Shopping cart functionality
- Preference memory
- Traffic analysis for service improvement
- Third-Party Cookies
- Google Analytics (anonymous usage tracking)
- Social media plugins (e.g., sharing buttons)
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Management
Adjust via browser settings, though some features may become unavailable.
Third-Party Data Sharing
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Trusted Partners
We share only with service providers under confidentiality agreements for:
- Website operation
- Order fulfillment
- Customer support
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Legal Disclosures
Released when required by law or to protect rights/safety. -
Non-Personal Data
Anonymous data may be shared for marketing/advertising.
Data Retention
Kept only as long as necessary for stated purposes or as legally required.
Third-Party Links
External sites have independent privacy policies. We aren't responsible for their content/practices but welcome feedback about linked sites.
Contact Us
For privacy-related inquiries:
Email: NickDiamondtools@gmail.com